Terms of use

This World Wide Website (www) (the "site") is operated by TAINA Technologies ("TAINA"). These conditions of use are governed by the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute.

The pages, or parts of pages, containing share price information ("the IR website") are published by Design Portfolio ("us" or "we") on behalf of TAINA and are distinct from those published by TAINA (www.taina.tech). Any web pages containing share price data, charts and Regulatory News Service (RNS) announcements are provided by the Design Portfolio from the London Stock Exchange via third party data providers.

Please read our conditions of use carefully as by using the IR website you will be taken to have agreed to be bound by them. We reserve the right to vary the conditions of use at any time and will post any variations here. You are advised to review the conditions of use on a regular basis as you will be deemed to have accepted variations if you continue to use the IR website after they have been posted. We take every care and precaution to ensure that information published on the IR website is accurate when posted and regularly updated, but neither we nor TAINA guarantee its accuracy and we may change the information at any time without notice.

WE PUBLISH THE IR WEBSITE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF OUR SITE, THE ACCURACY OF THE INFORMATION OR THE PRODUCTS OR SERVICES REFERRED TO ON THE IR WEBSITE (INSOFAR AS SUCH WARRANTIES MAY BE EXCLUDED UNDER ANY RELEVANT LAW) AND NEITHER WE NOR TAINA SHALL BE LIABLE FOR ANY LOSSES OR DAMAGES THAT MAY RESULT FROM USE OF THE IR WEBSITE AS A CONSEQUENCE OF ANY INACCURACIES IN, OR ANY OMISSIONS FROM, THE INFORMATION WHICH THEY MAY CONTAIN.

The information contained in the IR website is not an invitation to invest in the shares or any other products or services or otherwise deal in these or enter into a contract with TAINA or any other company. The information provided should not be relied upon in connection with any investment decision.

Intellectual property

The copyright notice which is displayed in this site indicates that all materials within the site are the intellectual property of TAINA. All materials, content and forms contained on this website are the intellectual property of TAINA and may not be copied, reproduced, distributed or displayed without TAINA express written permission. However, you may print complete pages of the site as hard copies for your own personal use.

Accuracy of information

Whilst TAINA uses reasonable endeavours to ensure that the contents of this site are accurate and up to date, it does not accept any liability for any information which may not be accurate. TAINA is reliant upon third parties for much of the information provided (see below) and reserves the right to change data, references and product specifications at any time.
The contents of this site are for general information and public relations purposes only and do not purport to provide advice, make any offer or otherwise create or lead to the creation of any legally enforceable relationship between TAINA and you. No reliance should be placed on any statements made on the site, whether for investment purposes or otherwise. TAINA excludes to the fullest extent permitted by law all liability resulting from your access to the site including (without limitation) any loss (financial or otherwise) or damage resulting directly or indirectly from any such reliance.

Certain hypertext links contained in this site will direct you to websites which are not under the control of TAINA. Such links are included for your convenience and do not constitute an endorsement by TAINA of third-party products or services. Selection of a link will take you out of this site to other websites which TAINA has no control over and may represent views or opinions not held by TAINA. TAINA accepts no liability or responsibility whatsoever for any other websites which may be accessed through the TAINA site.

Privacy and GDPR policy

Last updated: April 2018

TAINA Technology respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.

This Privacy Notice only applies to personal information that we collect through our website. For personal information that we collect when you use or interact with our services, please see our services privacy notices contained within the relevant interface.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

Quick links

We recommend that you read this Privacy Notice in full to ensure you are fully informed. However, if you only want to access a particular section of this Privacy Notice, then you can click on the relevant link below to jump to that section.

What does TAINA Technology do?

TAINA Technology is a Regulatory Technology business with headquarters in the UK. TAINA’s software helps financial institutions to automated their compliance with FATCA and CRS regulations whilst saving them costs, reducing risks and improving customer experience.

What personal information does TAINA Technology collect and why?

The personal information that we may collect about you broadly falls into the following categories:

• Information that you provide voluntarily
  Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to register an account with us, to subscribe to marketing communications from us, and/or to submit enquiries to us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
• Information that we collect automatically
  When you visit our Website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
  
  Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked.
  
  Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
  
  Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and similar tracking technology”
• Information that we obtain from third party sources
  From time to time, we may receive personal information about you from third party sources (including Google Analytics, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.) .
  
  The types of information we collect from third parties include, for example, jurisdiction and the kind of device used and we use the information we receive from these third parties to help us understand better the types of person that look up our website.

Who do we share your personal information with?

We may disclose your personal information to the following categories of recipients:

• to our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
• to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
• to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
• to any other person with your consent to the disclosure.

Legal basis for processing personal information (EEA visitors only)

If you are a visitor from the European Economic Area, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contact with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us on contact.GDPR@taina.tech.

Cookies and similar tracking technology

We may use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you. In particular, we use Google Analytics to understand the demographics of people who use our website. Concrete 5 and Youtube may also collect their cookies although we do not currently have access to that information. For further information about the types of Cookies we use, why, and how you can control Cookies, please contact us on contact.GDPR@taina.tech.

How does TAINA Technology keep my personal information secure?

We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, all data is encrypted at all stages and we tightly control who can access any data.

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Specifically, our Website is hosted by Go Daddy and we understand that their servers are located in the United States, and our group companies and third party service providers and partners may operate in the United Kingdom and other European countries as well United States and Canada. This means that when we collect your personal information we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice. These include implementing Binding Data Security Policy and Procedures which require all our partners and employees to protect personal information they process from the EEA in accordance with European Union data protection law.

Our Binding Data Security Policy and Procedures are available on request. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights

You have the following data protection rights:

• If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us at contact.GDPR@taina.tech.
• In addition, if you are a resident of the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us at contact.GDPR@taina.tech.
• You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us at contact.GDPR@taina.tech.
• Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
• You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice.

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us at contact.GDPR@taina.tech.

The data controller of your personal information is TAINA Technology Limited, a UK legal entity.

Cookie Notice

Last updated: May 2018

TAINA Technology Limited (collectively “TAINA”, "we", "us", and "ours") aims to make your online experience and interaction as informative, and relevant as possible. We use cookies or similar techniques to achieve this. This Cookie Notice explains how we use cookies on our website at www.taina.tech ("Website") and what options you have if, despite the benefits they bring, you prefer to disable them. We will assume you agree to accept the cookies that we use on our website if you do not disable or opt out of them as described below.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner, in this case TAINA, are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

What cookies do you use and why do you use them?

We use both first party and third party cookies on our website.

The type of cookies used on our website can be put into one of the following four cookie categories: Strictly Necessary, Performance, Functionality and Analytics.

Strictly Necessary cookies - These cookies are essential in order to enable you to navigate our website and to use some of its features. These cookies don’t gather information about you for profiling or targeted marketing purposes.

Performance cookies - These cookies collect anonymous information about how visitors use our website, for instance which pages visitors go to most often, and if they get error messages. These cookies don’t collect personally identifiable information; the information collected is anonymous and is only used to improve the performance of our website but are non-essential to its use.

Functionality Cookies – These cookies allow our websites to provide services such as watching a video or commenting on a blog. The information these cookies collect is anonymous and cannot be used to track your browsing activity on other websites.

Analytics and customisation cookies - These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or to help us customise our website for you.

What about other tracking technologies, like web beacons, Flash cookies or Local Shared Objects?

We do not currently use other technologies, like web beacons (sometimes called "tracking pixels" or "clear gifs") or "Flash Cookies" (also known as Local Shared Objects or "LSOs") to recognise, collect or store information about your use of our website.

Do you serve targeted advertising?

Third parties may serve cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

How can I control cookies?

You have the right to decide whether to accept or reject cookies.

You can enable or disable cookies by modifying the settings in your web browser; however, you may not be able to use all of the features of our website if cookies are disabled. The means by which you can refuse cookies through your web browser controls vary from browser-to-browser. As such, you will need to make your preferred changes to these settings from each browser you use. You can find out how to disable/enable cookies at: www.allaboutcookies.org or by visiting your browser's help menu for more information.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

How often will you update this Cookie Notice?

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. The new Cookie Notice will be effective upon posting. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Notice indicates when it was last updated.

Where can I get further information?

For more generic information please visit the below listed websites:

Information about cookies - All About Cookies

Internet Advertising Bureau - Guide to online advertising and privacy

International Chamber of Commerce United Kingdom - ICC UK cookie guide

If you have any questions or concerns about our use of cookies or other technologies, please contact us at contact.GDPR@taina.tech or surf to our contact page.

Accessibility

TAINA Technologies ("TAINA") seeks to make its website as accessible as possible and has built the site with the following in mind:

• the web pages are designed to be viewed on a wide range of screen resolutions;
• you can vary the text size by using your browser's text resize option (usually View > Text size);
• all images have been given descriptive alternative text tags;
• we have used text and background colour combinations that are sufficient in contrast;
• the page structure is easy to navigate by using a clear and user-friendly menu that is visible on each page of the site and uses HTML headings;
• Cascading Style Sheets control the presentation of pages and we have used properly structured markup for content. If style sheets are not supported or are turned off, information on the site can still be accessed and read;
• the use of JavaScript has been kept to a minimum. Where it is used then all pages are still accessible should JavaScript be turned off;
• all forms and fields follow a logical tab sequence to ensure easy navigation; and
• a sitemap is available to provide information about the layout of the website.

We believe that this website meets the requirements of the level 1 and 2 criteria of the World Wide Web Consortium Web Accessibility Initiative (WCAG WAI) 2.0 guidelines. We strive to meet level 3 whenever possible and we adhere to the accepted standards for accessibility and usability whenever we can, although it is not always possible to do so in all areas of the website, especially where guidelines are still evolving. We continue to review our solutions in line with updates to accepted accessibility guidelines and standards.

If you find a part of our site that is difficult to use please contact us so that we can continue to improve our overall accessibility. Alternatively, the following tips may be useful:

The text is too small for me to read – how can I change it?

If you are using a desktop PC, then follow these simple instructions:

• Mozilla Firefox: Go to View in your browser and select Zoom, select Zoom Text Only, then select Zoom In.
• Internet Explorer: Go to View in your browser and then select Text Size and select the size you require from the drop down list.
• Google Chrome: Go to Options (denoted by three horizontal lines in the top right of the browser) and select Zoom and the percentage you require.

If you are using an Apple Mac, then follow these simple instructions:

• Mozilla Firefox: Go to the View menu, Text size and select Increase/decrease text size.
• Internet Explorer: Go to the View menu and select Text zoom (or Text size). You can increase or decrease your font size by clicking on larger and smaller or by using the percentage range given.
• Safari: Go to the View menu and select Zoom in.

To reset your zoom setting most browsers accept the Ctrl + 0 command.

The mouse is difficult to use – how can I get around www.taina.tech?

You can navigate your way to selected areas of our site using your keyboard. You can use the arrow keys to help you with scrolling up and down a page. You can also move up and down pages by using the Page Up and Page Down keys. Using the Home and End keys will take you to the top and bottom of pages, respectively. You may also use the Tab key to jump between links on a page.

I cannot download or view certain documents/resources from the website – how can I get them?

Some documents require specific programs installed on your computer in order to view them. For example .pdf documents require the Adobe Reader program which you can download from www.adobe.com.

If you are unable to open or view documents using the following files types then you may require Microsoft Office products or an update to your software package:

• .docx (Microsoft Word)
• .xslx (Microsoft Excel)
• .pptx (Microsoft PowerPoint)

The Microsoft Office suite or individual readers are available to purchase from here: office.microsoft.com

Which web browsers are best for viewing the website?

This website is designed to function on the latest two versions of the following desktop browsers:

• Chrome
• Firefox
• Edge
• Internet Explorer
• Safari

To check if you are running the latest browser version please visit www.browsehappy.com

Useful links

To learn more about web accessibility visit:

• w3.org/wai – W3C accessibility guidelines
• rnib.org.uk – The Royal National Institute for the Blind
• gov.uk/browse/disabilities – The Disability Discrimination Act 1995 (DDA)